Last updated: 26/7/2025

This Privacy Policy explains how Raqeb (“we”, “our”, “us”) collects, uses, discloses, and protects your personal data when you use our website and services.

What Information We Collect

– Full name
– Email address
– Company name
– IBAN or financial data (if linking bank accounts)
– IP address and device info
– Usage data (via cookies)

Why We Collect It

– To provide and improve our services
– To enable bank account linking via Open Banking APIs (with your consent)
– To maintain system security
– To analyze and optimize website performance

Legal Basis

We process your data based on:
– Your explicit consent (Open Banking)
– Contractual necessity (service provision)
– Legal obligations under Saudi Arabian law

Data Sharing

We may share data with:
– Our Open Banking partner (e.g. Lean Technologies)
– Hosting and infrastructure providers (e.g. AWS)
– Analytics platforms (e.g. Google Analytics)
– No data is sold or shared without a legal basis.

Your Rights

You have the right to:
– Access your data
– Correct or delete your data
– Withdraw consent at any time

To exercise these rights, contact: dpo@raqeb.app

Contact

Raqeb for information technology
CR Number: 2051256660
Khobar, Saudi Arabia
Email: info@raqebfintech.com